Terms and Conditions of Use

Welcome to the Carolina Software Engineering and Industrial Safety IQ websites (the "Site"). The Site and related products and services, including Industrial Safety IQ ("ISIQ"), are provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Site and our services (the "Agreement").

Your use of the Site or our services constitutes your agreement to follow and be bound by the Agreement on behalf of yourself and, where applicable, your organization. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.

Who we are

Carolina Software Engineering ("CSE," "we," or "us") provides custom software development, embedded engineering teams, and products such as ISIQ. Contact: support@carolinase.com.

Right to Change Site

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Site or any service, content, feature or product offered through the Site, with or without notice; charge fees in connection with the use of the Site; modify and/or waive any fees charged in connection with the Site; and/or offer opportunities to some or all users of the Site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Site.

Site Contents

Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by Carolina Software Engineering and/or Industrial Safety IQ. Other trademarks appearing on the Site are the trademarks of their respective owners.

The Site and the Contents are intended solely for commercial, non-personal use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal business use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site.

Content on this marketing site is for general information. It does not create a binding engagement for professional services unless we enter a separate written agreement. Links to third-party sites are provided for convenience; we are not responsible for third-party content or practices.

Accounts, licenses, and invitations

Access to ISIQ and similar products is provided to authorized users of licensed organizations under the applicable subscription or order. Invitation links are personal to the invited email address, may expire, and must not be shared. You are responsible for safeguarding credentials and for activity under your account. Organization administrators are responsible for managing users, roles, and content within their tenant.

Acceptable use

You may use our services only for lawful purposes consistent with your license or engagement. You may not attempt unauthorized access, disrupt or overload the service, misuse invitation or reset emails, scrape or harvest data except as allowed by your license, or reverse engineer the platform except where applicable law prohibits that restriction.

Customer content

Procedures, training records, logos, documents, and other content you or your organization upload remain your (or your organization's) responsibility. You grant CSE a limited license to host, process, and display that content solely to provide the service. You represent that you have the rights needed to upload and use that content in the service.

Personal Information Submitted Through the Site

Your submission of personal information through the Site is governed by our Privacy Policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Site (the "Privacy Policy"). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Data security, isolation, and confidentiality

We take the security and confidentiality of data collected through our websites and products seriously. Customer and account data are protected using administrative, technical, and organizational measures designed to prevent unauthorized access, disclosure, alteration, or destruction.

For multi-tenant products such as ISIQ, each customer organization's data is logically isolated from other tenants. Data belonging to one organization is not made available to other customers or used to serve other organizations.

We do not sell, rent, or share data collected from you or your organization with any third parties for their own marketing, advertising, analytics, or other independent purposes. We process customer data only as needed to provide, secure, and support the services you have engaged us to deliver, and as otherwise described in our Privacy Policy or required by law.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

Fees and subscriptions

Paid products are billed according to the checkout flow, order form, or subscription terms presented at purchase. Fees are generally non-refundable except where required by law or expressly stated. Failure to pay may result in suspension or termination of access.

Professional services

Custom development and embedded-team engagements are governed by a separate statement of work or services agreement. If those terms conflict with these Terms for that engagement, the services agreement controls.

Disclaimers

ISIQ and related tools help organizations document and manage workplace safety and operational processes. They do not replace your organization's legal, regulatory, engineering, or safety obligations, and do not constitute legal or safety advice. To the maximum extent permitted by law, websites and services are provided "as is" and "as available," without warranties of any kind, whether express or implied.

Limitation of liability

To the maximum extent permitted by law, CSE and its suppliers are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or business interruption, arising from your use of the sites or services. Our aggregate liability for claims relating to the services will not exceed the amounts you paid us for the applicable service in the twelve (12) months before the claim, except where liability cannot be limited by law.

Termination

These terms are effective unless and until terminated by either you or CSE. You may terminate this Agreement at any time by stopping use of the Site. CSE also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

Governing law

These Terms are governed by the laws of the State of South Carolina, excluding conflict-of-law rules, unless a separate written agreement specifies otherwise. Courts in South Carolina will have exclusive jurisdiction for disputes arising from these Terms, except where prohibited by law.

Contact

Questions about these Terms: support@carolinase.com. The "Last updated" date above reflects the current version of this Agreement.